The Missing Link
Reprinted from the Los
Angeles Times, Monday, April 6, 1998
The
Missing Link
For
many, work lost its spiritual dimension when labor moved
out of the field
and into the factory. Now baby boomers are seeking to
bring back soul.
By ANNE COLBY
TIMES STAFF
WRITER
Twenty years ago, Pat
Sullivan worked as a temp secretary in a conservative
Washington commercial real estate firm. She was surprised
at the reaction of the other employees when they saw her
reading Fritjof Capra's "The Tao of Physics" at
her desk at lunchtime.
"Everyone would come
and talk to me," said Sullivan, now principal of the
Oakland-based Visionary Resources consulting firm.
"Every executive except one got me behind closed
doors to talk about what mattered to themtheir
meditation, their dreams and visions for their lives,
their spiritual practices." But she was even more
surprised when each one said afterward, "Please
don't tell anyone what I told you."
In most companies, it has
been fine to come to the office on Monday morning and
talk about your Saturday golf gamebut not about the
meaningful church sermon you heard Sunday morning. The
discussion or practice of spirituality in the workplace
has been taboo.
It hasn't always been
that way. Ancient religious traditions often combined
work with spiritual practice and rituals.
"In the monastery,
work is as much a part of the spiritual practice as
prayer, meditation, liturgy," said former monk
Thomas Moore in his 1992 best-selling book, "Care of
the Soul."
Rabbi Shawn Zevit, a
Philadelphia based organizational consultant and Temple
University instructor, sees the association between work
and worship in the roots of the Hebrew language. Avodah,
the Hebrew word for work, was associated in biblical
times with temple service, he said.
"If we look back in
the history of man and woman kind to the agricultural
age, there wasn't the separation of the spiritual and the
economic. That connection existed naturally," said
James Berry, the Santa Fe, N.M. based publisher of
BusinesSpirit Journal and organizer of the International
Spirituality in Business conference.
Historians and religious
thinkers date the change in attitude to the 17th century,
when the writings of philosopher Rene Descartes,
physicist Sir Isaac Newton and others revolutionized the
way we look at the world, ushering in the Age of Reason
and reducing the role of the church in Western society.
Descartes theorized that
the physical universe worked according to mechanical law
and could be understood in terms of its parts. In this
Cartesian philosophy, the universe is like a giant clock
and the human being like a machine. Physical matter and
mind, or spirit, are entirely separate.
Newton took Descartes'
ideas further with his discoveries of the laws of gravity
and motion. His groundbreaking theories were widely
embraced and led the way to the Industrial Revolution and
numerous technological advances. Workers seeking factory
production jobs moved from the country to the city, Berry
said, and the spiritual connection with the earth was
broken.
"Our world got
separated into the spiritual and the secular, Berry said.
"Most organization ended up in the secular segment
Then we have other organization that try to meet people's
spiritual needs."
Judith Neal is director
of the Center for Spirit at Work at the University of New
Haven in Connecticut, where she teaches management
theory. The former Honeywell Inc. executive received her
doctorate in organizational behavior from Yale.
At the turn of the
century, Neal said, the Newtonian machine model was still
dominant in the business world. "The worker was an
extension of the machine. We were hiring the body."
In the 1920s and 1930s,
she said studies of the effects of light of workers
showed that their productivity improved not because of
change in the
environment, but because management was paying attention
to them.
"It was discovered
that human beings are social beings, that people have
feelings and that if you pay attention to the emotions of
workers, you can increase productivity."
Then in the 1960s and
1970 companies decided they didn't want workers to check
their brain at the door, she said. "The worker is
the expert" was the governing philosophy. So
businesses incorporated total quality management and team
approaches into the workplace.
In the mid-1990s, Neal
said businesses started evolving to the stage where
"the worker isn't just body, emotion and
mindthere also a sense of spirit. We value the
human being not just because they create productivity for
us, because all human life is precious.
As idealistic as that
sounds, Neal said she sees many signs of renaissance in
workplace spirituality. Four years ago, when she started
listing spirituality business conferences in the center's
newsletter, there were just two conferences in North
America. This year, she said, there are at least 20. She
estimates that about 10% of the management consultants
working with corporations today have a spiritual focus in
the work. And spirituality in the workplace has become an
open topic in the personnel trade journals.
The interest in
spirituality has been building for a long time, so
Corinne McLaughlin of the Washington-based Center for
Visional Leadership. Now the issue of workplace
spirituality "is really on people's screens.
"We spend more and
more of of time at work," she said. "People
have less time to spend with outside social groups.
They're interested in making spirituality practical and
applied, rather than just something you do on the
weekend."
Zevit, the
Philadelphia-based rabbi, said he sees people
"looking for how to bring more of the fullness of
themselves to the workplace and how to do that not at the
expense of others."
Spirituality discussion
groups are beginning to pop up in and around workplaces.
Episcopal deacon Whitney Roberson leads several
Spirituality at Work discussion groups in San Francisco
and Silicon Valley.
Roberson's groups, which
meet for an hour at lunchtime, are nondenominational and
cover such topics as ethics, authenticity in the
workplace, the role of emotions in work and holiday
workplace practices.
"We began this
project two or three years ago to determine if people
felt the need to make connections between who they are,
what they do and what they value," Roberson said.
"We discovered that yes, indeed, they do."
She added, "When
people feel a sense of meaning and purpose to their work,
they're a lot more effective and creative."
Book
publishershaving enjoyed nearly a doubling of
religion book sales between 1991 and 1994 when other
categories were flat also have focused on the
marriage of work and spirituality in recent years
Publishers Weekly
Religion Editor Lynn Garrett says that baby boomers
concerned with ethical issues and their own approaching
mortality are driving book sales in the category.
Martin Rutte, president
of Livelihood, a Santa Fe-based consulting firm, concurs
on the influence of baby boomers in the trend. "Baby
boomers have capped or plateaued in their careers,
friends and family start dying, mortality raises its
head. You begin to think of what value you leave to your
family and the world," Rutte said.
"When people begin
to think of these things, spirituality emerges. And
because baby boomers are so large demographically, they
begin to influence the way society looks at
reality."
The influx of women into
the workplace starting in the 1970s also is an important
factor, he said. Women traditionally have been the
keepers of the spiritual flame in society, and they
typically are more willing to openly discuss spiritual
matters.
Rutte is co-author of
"Chicken Soup for the Soul at Work," a book
that has seen sales of 650,000 and spawned the creation
of "Chicken Soup" workplace discussion groups.
He says anxiety caused by
corporate downsizing is another reason for the growing
interest in workplace spirituality.
"Senior people I've
bee talking to have been saying, 'We've been making a lot
of money on the cost sidedownsizing, replacing
people with technology etc. and there's nothing left.' So
now they're coming back to the people and saying, 'OK
guys, we want you to be innovative, creative and
productive.' And the workers- are going 'No, we're tired.
We're stressed.'
"The economy is
roaring ahead, but still this thing is going on as an
undertone," Rutte said. "It is not good for
individuals, for companies or for society to have people
go into work and feel this way. It doesn't feed the soul.
It feeds the pocketbook, but that's no longer
enough."
Rutte sees the absence of
the spiritual in U.S. work life partially as a spillover
from the country's separation of church and state. He
says that people sometimes become fearful when the
subject of religion comes up. "They're afraid
they're going to encounter religious dogma, and dogma
might lead to a conflict, and they don't know how to deal
with conflict," he said. "Conflict is not
something that's encouraged in the workplace
generally."
He says that when you
approach the topic as an inquiry or question, as opposed
to assuming that you have the answer, people relax.
Some argue that the
introduction of spirituality into the workplace could be
used as a way to exploit employees and demand more of
them without giving anything back. Leaders of the
movement respond by saying that companies that want to
attract and keep good employees must also begin to
incorporate spiritual values into their own management
practices.
"The most successful
corporations focus on core values," Neal said.
"They have a sense of making a positive difference
in the world. They're committed to the growth of their
employees."
"Clicking"
author and Fortune 500 consultant Faith Popcorn says
consumers, and especially women, also are demanding that
corporations use spiritual values to guide their
treatment of workers.
"Consumers are
looking for the ethical core running down the middle of
the company," she said. "Companies are rated
not only by what they make, but by how the: make it. It
becomes an additional value to a product.
"Kathie Lee Gifford
learned that the hard way" with her clothing line,
she said.
Moorewhose books on
soul and spirituality have sold a combined 2.5 million
copiessays that companies can integrate
spirituality into the workplace in simple ways. He
envisions a spiritually inviting workplace with
aesthetically pleasing architecture, furniture and art
that address the human need for the sensuousinstead
of decor that makes people feel as though they are cogs
in a machine.
Moore said managers also
can increase the spirituality quotient in the workplace
by emphasizing relationships. "I don't think
business takes into account how important this is."
People find meaning in the workplace from their
friendships and interactions with others, no matter what
kind of work they do he said.
Businesses can enhance
the feeling of a spiritual community by creating
opportunities for shared Meals. Most religious
rituals incorporate food, he said.
Employee fulfillment is
becoming a competitive advantage for business, said
Richard Barrett, an international management consultant
and former values coordinator for the World Bank.
"Global competition,
innovation and creativity are going to be the No.1 issues
for corporate America in the next century," Barrett
said. "Everybody has latent creativity that is not
being tapped. We have to create a culture that invites
that creativity back into the work place."
Patricia Aburdene,
co-author of the "Megatrends" books and author
of "Reinventing the Corporation," agrees that
companies need to embrace the spirituality trend to stay
competitive in the global marketplace.
"As businesses
become more complexespecially in cuttingedge
industries like biotechnology, software and advanced
engineering corporations need to be in a period of
continuous innovation in order to satisfy a changing
marketplace," Aburdene said. "The only way you
can do that is if your people bring all their power and
potential to the workplace."
Ironically, leaders of
the spirituality movement say that it is science that is
leading us back to a greater integration of spirituality
and public life.
The 1920s discovery of
quantum mechanics and the more recent scientific
investigations into chaos, complexity and living-systems
theories are taking us away from the Newtonian view of
the world, and human beings, as machines. Instead, these
theories point to a vision of a world that is dynamic,
self-renewing and interconnected.
"Science and
spirituality have come together," Aburdene said.
"Scientists investigated the atom and emerged as
mystics."